TERMS

TRUE FITNESS MEMBERSHIP TERMS

Please read these terms carefully. By completing payment, you confirm that you understand and agree to them.

1. General

• Membership must be paid in advance and will begin once payment has been successfully processed.
• Exercise carries an inherent risk of injury. You agree to follow all instructions given by the True Fitness coaching team and tell us about any relevant injuries or health conditions.
• True Fitness is not responsible for injuries resulting from the normal risks of exercise. Nothing in these terms limits any liability that cannot legally be excluded.
• Your results depend on your effort, consistency and adherence to the programme both inside and outside your sessions.
• Opening hours and timetables may change, particularly during holiday periods.
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2. Money-Back Guarantee
Where a money-back guarantee is included in your offer, you must:

• Attend every scheduled coached session each week.
• Track your nutrition using MyFitnessPal and meet the targets set by True Fitness every day.
• Complete weekly measurements with a True Fitness coach.
• Meet these requirements for the full duration of the programme or membership.

You will not qualify for the guarantee if these requirements are not met.

3. Membership Term

• Your minimum membership term will be one month, six months or 12 months, depending on the option selected.
• Your contract begins when your first payment is successfully processed.
• After the minimum term ends, your membership automatically continues monthly until cancelled with at least 28 days’ notice.
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4. Payments and Sessions

• Your membership fee will be charged automatically each month to your chosen credit or debit card through Stripe.
• By signing up, you confirm that you are authorised to use the payment card provided.
• Your membership includes the agreed number of coached sessions each week.
• Unused sessions do not carry over to another week or billing period.
• Membership access may be suspended if a payment remains outstanding for more than 28 days.
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5. Cancellation

• After your minimum term, you may cancel by giving at least 28 days’ notice.
• Any payment due during the notice period will still be collected and is non-refundable. Your membership will remain active for the period covered by your final payment.
• If you cancel before the end of your minimum term, you must pay an early termination fee equal to 50% of the remaining membership fees.
• Memberships paid in full or upfront are non-refundable.
• Please do not sign up unless you are willing to accept these cancellation terms.
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6. Agreement
By completing payment and joining True Fitness, you confirm that you have read, understood and agreed to these terms and conditions.